Terms of Service

By accessing our website, purchasing a ticket, booking an experience, or using any service provided through our platform, you agree to these Terms of Service.

1. About Our Services

Rayda Entertainment Limited provides entertainment services and experiences, including but not limited to events, parties, festivals, boat experiences, venue experiences, merchandise, and related services.

Event details, including dates, times, venues, lineups, and activities, may be subject to change.

2. Tickets & Bookings

All ticket and booking purchases are subject to availability and confirmation.

Customers are responsible for providing accurate information when completing a purchase or booking. Once a ticket or booking has been confirmed, it may not be transferable unless expressly permitted by us.

Tickets may be required for entry and must be presented in the required format at the venue.

3. Payments

All prices displayed on our website are in [NGN/₦], unless otherwise stated.

Payments must be completed through the available payment options on our website. We reserve the right to change prices, promotions, or ticket categories at any time. Price changes will not affect purchases that have already been successfully completed.

4. Refunds & Cancellations

Unless otherwise stated for a specific event or booking, tickets and bookings are non-refundable.

If an event is cancelled or materially rescheduled by us, we will communicate the available options to affected customers, which may include a refund or transfer where applicable.

Refunds, where approved, will be processed using the applicable payment method and within the timeframe communicated by us.

5. Event Changes

We reserve the right to make reasonable changes to event schedules, venues, performers, activities, or other event arrangements.

Where circumstances beyond our reasonable control affect an event, we will communicate relevant updates to ticket holders as soon as reasonably practicable.

6. Entry Requirements

We reserve the right to refuse entry or remove a guest where necessary for safety, security, venue rules, or violation of these Terms.

Guests may be required to present valid identification, tickets, or other required documentation.

Specific events may have age restrictions, dress codes, or additional entry requirements. These requirements will be communicated on the relevant event page or ticket information.

7. Guest Conduct

Guests are expected to behave responsibly and respectfully.

We do not permit behaviour that threatens, harasses, abuses, or endangers other guests, staff, performers, vendors, or partners.

Illegal activities, violence, deliberate property damage, and unauthorised commercial activity are prohibited.

8. Photography & Media

By attending our events, you acknowledge that photography, video, and other media may be recorded at the event for promotional, marketing, social media, or archival purposes.

By entering the event, you consent to your image or likeness being captured and used for these purposes, subject to applicable law.

If you have concerns about the use of your image, please contact us at raydaofficialbookings@gmail.com

9. Third-Party Services

Our website may contain links to or integrate with third-party payment providers, ticketing platforms, venues, transportation providers, or other services.

We are not responsible for the independent policies, availability, or actions of third-party providers.

10. Website Use

You agree not to misuse our website, attempt to gain unauthorised access, interfere with its operation, submit fraudulent information, or use the website for unlawful purposes.

All website content, including logos, graphics, photographs, videos, text, and branding, belongs to or is licensed to Rayda Entertainment Limited unless otherwise stated.

11. Limitation of Liability

To the extent permitted by applicable law, we will not be liable for losses arising from circumstances outside our reasonable control or from a guest’s failure to comply with event rules, venue requirements, or these Terms.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

12. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

13. Changes to These Terms

We may update these Terms of Service from time to time. Updated Terms will be published on this page with a revised “Last Updated” date.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in Nigeria, unless otherwise required by applicable law.

15. Contact Us

For questions regarding these Terms of Service, please contact:

RAYDA ENTERTAINMENT LIMITED Email: raydaofficialbookings@gmail.com Phone: 07046907719